The first vital step for any organisation looking to assess and optimise its licence real estate is to outline the business’ mission, goals, and requirements. Management should work with staff to understand their daily processes and challenges, ensuring they align with the organisation’s purpose.
It’s important to understand that business technology is a resource, not a reason – software, systems, and solutions should support the business, not drive direction or change. By beginning with the business and its people, technology needs become more evident and simplified. Breaking down structural silos creates insight into the systems and processes staff use.
Gaining an understanding of staff’s needs and processes prepares your people for licence optimisation, not only benefiting from their input and addressing their requirements, but ensuring any changes implemented across the business are seamless and sustainable. Collaboration and communication throughout the business makes any system change easier to understand and manage.
With a clear understanding of business needs, the next step is getting users aligned with the optimisation process. Create consensus over direction, goals, and KPIs to ensure staff, management, and other stakeholders are aligned and prepared to support the business. A unified vision across the organisation creates consistency, collaboration, and understanding, which helps licence audit and optimisation run harmoniously and comprehensively. Business leaders should help employees understand the benefits they could realise in undertaking optimisation.
The next step is compiling data across the business. Every data touchpoint can provide value so long as its authentic. Data sets the foundation for digital transformation and intelligent enterprise; it also provides leverage when negotiating contracts or consolidating licences. The more extensive and holistic a business’ dataset, the easier it is to gain business transparency for optimisation, which then sets the technology foundation for digital transformation.
Licence optimisation is about eliminating redundant processes, technologies, and software while ensuring these various elements support the business purpose. Licence optimisation and digitalisation are both ongoing processes that should continue evolving with your business needs and market changes.
Digital transformation has three common avenues: implementing from the ground up, converting from an existing system, or consolidating and simplifying multiple hybrid installations. Licence optimisation follows a similar path, understanding existing systems and processes, streamlining to reduce redundant systems, and then optimising current offerings to provide insight on service gaps and future needs.
At Invictus Partners, we work with clients to free them from the shackles of legacy software contracts and licensing, freeing up time and resources while providing more value from their software investment, further driving efficiencies and innovation. We help clients cleaning up their systems, processes, and licensing, optimising software use to create efficiencies, eliminate redundancies, and provide business visibility.
We offer guidance around software investment from a strategic perspective and assist with ongoing management of licence use and procurement. To discover how we help businesses use everything they’re paying for while ensuring they pay for everything they use, download our free industry whitepaper.